QKonnect | IVR Service Provider | IVR Number for Business | IVR Services & Solution

Questions About Our Services

Explore inquiries about our service with comprehensive answers. Discover how our offerings cater to your needs.

Qkonnect Cloud Telephony is a cloud-based communication solution designed to streamline and enhance business communication. It offers a range of telephony services hosted in the cloud, providing flexibility, scalability, and advanced features for seamless communication

Unlike traditional phone systems, Qkonnect operates in the cloud, eliminating the need for on-premises hardware. It offers greater scalability, cost-effectiveness, and a wide array of features to meet modern business communication needs.

Interactive voice response (IVR) is a mobile technology that allows people to interact on a phone call using their voice or keypad inputs. IVR calls are usually handled by a computer-operated phone system.

Qkonnect includes features such as virtual phone numbers, auto-attendant, voicemail to email, call recording, global accessibility, scalability, advanced analytics, and integration capabilities with other business applications

Qkonnect offers flexible pricing plans to accommodate different business needs. Pricing can be tailored based on the features and resources required by your organization.

Yes, users can use the Bluetooth headset.

You can use a 3.5mm headset or Bluetooth headset as per the compatibility of the browser and the device you are using to make calls/receive calls.

Please test the microphone before starting to use the same for calls.

Qkonnect understands that there must be some privacy and leverage that admin must have over the users. Hence, we have designed different login portals for Admin and Agent associated with the account.

a. To log into the Qkonnect Admin/Agent portal please visithttps://qkonnect.io/login .

b. You will then be asked to insert your email and password to log in.

c. Once you log in for the first time, you will be taken to Qkonnect’s Dashboard.

Users have access to responsive customer support for technical assistance. Additionally, Qkonnect provides ongoing support and may offer dedicated account managers to assist with your specific needs

Qkonnect offers robust analytics, allowing businesses to track call patterns, performance metrics, and user behavior. These insights can be used for data-driven decision-making.

Yes, Qkonnect is equipped to handle high call volumes efficiently. Advanced call queuing and routing mechanisms ensure effective management even during peak periods.

Qkonnect offers integration capabilities with various business applications, including CRM systems. This ensures a seamless experience and access to relevant data during calls.

Yes, Qkonnect offers mobile integration, allowing users to make and receive business calls on their mobile devices. This feature enhances flexibility and supports remote work scenarios.

Network Requirements

A minimum of 16kbps per agent per call is required. In addition, you can gauge your network connectivity using any of the best recommended online speed test services Best Practices. Network Connectivity

a. We recommend using Ethernet and not WiFi because the wireless medium is susceptible to packet loss and can affect the call quality (such as one-way audio issues & distorted audio)
b. If you can reduce the number of devices operating on the same channel, you can reduce the packet conflicts
c. Avoid data transfer, downloads of huge files, video streaming, etc. in the same WiFi network (Voice network) because such tasks can increase latency
d. To avoid latency in media processing (audio packets), network traversal (NAT, STUN & TURN), etc. please use an internet connection with high bandwidth

Mic

Please test the microphone before starting to use the same for calls. You can use a 3.5mm headset or Bluetooth headset as per the compatibility of the browser and the device you are using to make calls/receive calls.

As part of our anti-fraud policies, you cannot sign up for Qkonnect with a personal email. Instead, you need an official, business-affiliated email to sign up for our services. But what if you don’t have such an email or your business is new, and you don’t have a domain yet?

There’s no need to worry. Qkonnect has an affordable solution for you.
Qkonnect has tied up with Hover, one of the world’s leading domain registrars, to provide you with the right domain solution. Hover allows you to register a business and personal domain in no time. In addition, if you register through Qkonnect’s referral link, you will get a 10% discount on the domain registration from Hover.

Go ahead and make a purchase of your own personal domain and then try to Sign up on the Qkonnect portal.

Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

Number libero, pharetra sed ultrices eu, bibendum non nisl. Nulla turpis lorem, placerat non eleifend nec, lacinia ut diam. Phasellus eleifend risus

The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable. If you are going to use a passage of Lorem Ipsum, you need to be sure there isn't anything embarrassing hidden in the middle of text.

All the Lorem Ipsum generators on the Internet tend to repeat predefined chunks as necessary, making this the first true generator on the Internet. It uses a dictionary of over 200 Latin words, combined with a handful of model sentence structures, to generate Lorem Ipsum which looks reasonable.

"But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful.

Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?"

"At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate non provident, similique sunt in culpa qui officia deserunt mollitia animi, id est laborum et dolorum fuga. Et harum quidem rerum facilis est et expedita distinctio.

Nam libero tempore, cum soluta nobis est eligendi optio cumque nihil impedit quo minus id quod maxime placeat facere possimus, omnis voluptas assumenda est, omnis dolor repellendus. Temporibus autem quibusdam et aut officiis debitis aut rerum necessitatibus saepe eveniet ut et voluptates repudiandae sint et molestiae non recusandae.

"On the other hand, we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the charms of pleasure of the moment, so blinded by desire, that they cannot foresee the pain and trouble that are bound to ensue; and equal blame belongs to those who fail in their duty through weakness of will, which is the same as saying through shrinking from toil and pain. These cases are perfectly simple and easy to distinguish.

In a free hour, when our power of choice is untrammelled and when nothing prevents our being able to do what we like best, every pleasure is to be welcomed and every pain avoided. But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur that pleasures have to be repudiated and annoyances accepted.

But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur that pleasures have to be repudiated and annoyances accepted. The wise man therefore always holds in these matters to this principle of selection: he rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains."

In a professional context it often happens that private or corporate clients corder a publication to be made and presented with the actual content still not being ready. Think of a news blog that's filled with content hourly on the day of going live. However, reviewers tend to be distracted by comprehensible content, say, a random text copied from a newspaper or the internet. The are likely to focus on the text, disregarding the layout and its elements.

The are likely to focus on the text, disregarding the layout and its elements. Besides, random text risks to be unintendedly humorous or offensive, an unacceptable risk in corporate environments. Lorem ipsum and its many variants have been employed since the early 1960ies, and quite likely since the sixteenth century.

Sed ut perspiciatis, unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam eaque ipsa, quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt, explicabo.

Nemo enim ipsam voluptatem, quia voluptas sit, aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos, qui ratione voluptatem sequi nesciunt, neque porro quisquam.

But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness.

On the other hand, we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the charms of pleasure of the moment, so blinded by desire, that they cannot foresee the pain and trouble that are bound to ensue; and equal blame belongs to those who fail in their duty through weakness of will, which is the same as saying through shrinking from toil and pain.

hese cases are perfectly simple and easy to distinguish. In a free hour, when our power of choice is untrammelled and when nothing prevents our being able to do what we like best, every pleasure is to be welcomed and every pain avoided.

But in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur that pleasures have to be repudiated and annoyances accepted.

The wise man therefore always holds in these matters to this principle of selection: he rejects pleasures to secure other greater pleasures, or else he endures pains to avoid worse pains.

Most text editors like MS Word or Lotus Notes generate random lorem text when needed, either as pre-installed module or plug-in to be added. Word selection or sequence don't necessarily match the original, which is intended to add variety.

Do you like Cheese Whiz? Spray tan? Fake eyelashes? That's what is Lorem Ipsum to many—it rubs them the wrong way, all the way. It's unreal, uncanny, makes you wonder if something is wrong, it seems to seek your attention for all the wrong reasons. Usually, we prefer the real thing, wine without sulfur based preservatives, real butter, not margarine, and so we'd like our layouts and designs to be filled with real words, with thoughts that count, information that has value.

The toppings you may chose for that TV dinner pizza slice when you forgot to shop for foods, the paint you may slap on your face to impress the new boss is your business. But what about your daily bread? Design comps, layouts, wireframes—will your clients accept that you go about things the facile way? Authorities in our business will tell in no uncertain terms that Lorem Ipsum is that huge, huge no no to forswear forever. Not so fast, I'd say, there are some redeeming factors in favor of greeking text, as its use is merely the symptom of a worse problem to take into consideration.